Assessor Resource
SIRWSLS301
Build sales relationships
Assessment tool
Version 1.0
Issue Date: May 2024
This unit applies to frontline sales personnel.
This unit describes the performance outcomes, skills and knowledge required to promote demand and stimulate long-term, productive relationships with a business customer or a number of businesses within a defined territory.
The unit covers the development of effective sales techniques through workplace consultation, evaluation, training and development, and the formation and maintenance of business-to-business relationships to ensure positive business outcomes.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)